Meet The Team
Common help services
Lifelong support for serving personnel and member of the ex-Forces Community, Regulars and reservists. (source: SSAFA, 2015)
Tel: 0845 241 7141
SSAFA Forceline Tel: 0800 731 4880
Absent Leave (AWOL) Tel: 01380 738137
Royal British Legion
Help serving members of Armed Forces, ex-sevice men and women and their families, now and for the rest of their lives. (Source: TRBL, 2015)
Handy van service (0800 032 0306)
and Civvy Street (0800 169 4073)
Tel: Legionline 0808 802 8080
Provide specialist clinical treatment and welfare support to UK Veterans suffering from psychological injuries (Source: Combat Stress, 2015)
Veterans Welfare Service (MoD)
Provides support to enable the seamless transition from service to civilian life, assist bereaved families or respond to life events that present welfare needs (Source: VWS, 2015)
Tel: 01253 333494
Veterans UK (MoD)
Freephone: (UK only) 0808 1914 218
Employment, training and other courses
Provider of employment services and jobs to ex-military and service leavers. Provide a job finding service, Up-to-date advice and guidance, Support and advice, Job matching, Training advice, develop CV and interview techniques. (Source: RFEA, 2015)
Tel: 0121 236 0058
Provides a wide range of employment related services and support for the forces community (including spouses/partners and dependents). Links directly with a member of the ‘SORTED’ team who talks through options and directs to relevant services and/or training. (Source: SORTED, 2015)
Tel: 0800 319 6845
Career transition partnership
The Career transition partnership is the Ministry of Defence’s official provider of Armed Forces resettlement with Right Management Ltd. Depending on the length of service, they offer free resettlement services to all ranks of the UK Armed Forces. They provide flexible support from two years before discharge, through to two years after. Source: CTP, 2015)
CivvyStreet is a free online service supported by The Royal British Legion to help anyone from the Forces community throughout their career in civilian life. The service provides help for service personnel and their families during transition from the Armed Forces or at any time throughout your civilian career, it is also for their widows, widowers, partners and dependents. (Source: CivvyStreet, 2015)
Tel: 0800 169 4073
Families support organisations
The Ripple Pond
The Ripple Pond peer-led support groups are here adults families members of those who have been impacted by events experienced while serving in the Armed Forces, be that by physical injury or emotional trauma, however long ago and in whatever conflict or manner. We offer local support in small groups within a safe, confidential environment; where there is no group local to you we will be there for you via phone, email, text and Facebook until a group becomes available in your area. (Source: The Ripple Pond, 2015)
LifeWorks is a fully funded 5 day course which equips ex-Armed Forces personnel with the tools to get into and maintain a civilian job that is appropriate for them it is available to anyone who has been in the Armed Forces, regardless of when and how long they served for. (Source: Lifeforce, 2015)
LifeWorks is a free support service to help military spouses and partners get the job they want. It is available to all spouses and partners of any serving (or recently discharged) member of the Armed Forces, including Reserves. The LifeWorks Families Team is able to provide employment support by phone, email, and through courses (Source: Lifeworks Families, 2015)
Tel: 0800 319 6844 (UK)
+44 622 795997 (Abroad)
Health and mental heath
Priority healthcare for veterans
“From January 1st 2008, all veterans should receive priority access to NHS secondary care for any conditions which are likely to be related to their service, subject to the clinical needs of all patients.”
The current NHS Operating Framework states “The existing arrangements for giving priority access to veterans for service-related conditions, subject to clinical need, is an issue that all PCT’s and providers should now be delivering for all referrals.” (Source: NHS Choices 2015).
East Midlands – Veterans Service (EMVS)
The region’s five mental health trusts with Combat Stress are working together to ensure there is a proactive approach to care and treatment and a point of contact for servicemen and women and veterans when they need help, support and advice.
West Midlands – Veterans Service
Specialist advice, support and understanding in regards to mental health problems that affect our veteran population.
Helpline: 0800 500 3113 (Monday to Friday 10am-4pm)
North East – Veterans Wellbeing Assessment & Liaison (VWALS)
VWALS provides a single point of access to the range of mental health support services which already exist across the region, making it much easier to get signposted to the right help and support.
Contact: 0191 441 5974
North West – The Military Veterans’ Service for Greater Manchester and Lancashire
We provide mental health support to ex-service personnel for conditions including depression, alcohol and substance misuse, anger problems and post-traumatic stress disorder.
Contact: 0300 323 0707 (Monday to Friday 9am-5pm)
Cumbria – First Step
First Step in Cumbria is currently developing it’s services for military veterans who have served in the regular and reserve armed forces.
Contact: 0300 123 9112
Yorkshire and the Humber – Veterans Outreach Service
The service provides a first point of contact for people aged 18 and over and is available to anyone who has completed one day’s service or more with the British Military, is a Reservist not currently deployed, or is a family member of military personnel.
Contact: 01482 617594
North Essex – Veterans First
The North Essex Partnership University NHS Foundation Trust (NEP) has established a bespoke and unique service to map care pathways, monitor and deliver services for veterans in North Essex.
Contact: 01206 228759
London – London’s Veterans’ Assessment and Treatment Service (LVS)
LVS is a free NHS mental health service available to all ex-serving members of the UK Armed Forces, living in London or the Greater London region or registered with a GP in this area.
Contact: 020 3317 6818
South of England – South Central Veterans Service
Our service is here to support anyone who has served in the British Armed Forces (regulars or reservists). We cover Oxfordshire, Buckinghamshire, Berkshire, Hampshire (including Portsmouth and Southampton), and the Isle of Wight.
Contact: 0300 365 0300
South East Coast – Sussex Armed Forces Network
SAFN is a multi-organisational group which includes members from the NHS, MoD, Armed Forces Reservists, Mental and Physical Health Clinicians the Royal British Legion, SSAFA and other interested charities and organisations from across Sussex (i.e: police and local authorities).
Contact: 01903 843941 (Monday to Friday 9am-5pm)
South West – Veterans Mental Health Service
The service is hosted by the Avon and Wiltshire Mental Health Trust but provides help to military veterans across the whole of the South West of England. Our staff have a wealth of experience in mental health and are appropriately trained to provide an efficient and effective service to veterans in the South West.
Contact: 0300 555 0112
Help for Heroes Hidden Wounds
H4H Hidden Wounds is open to veterans, their families, and the families of those who are serving. Our new psychological wellbeing service, H4H Hidden Wounds, can help with many of these problems and is here to get you back to enjoying everyday life again.
Contact: 0808 2020 144
UK provider of rental housing for ex-service people.
Tel: 020 8685 5777
The Single Persons Accommodation Centre for the Ex-Services
SPACES at Catterick Garrison, North Yorkshire. It provides and accomodation placement service for single personnel being discharged from all three services.
Tel: 01748 833797
The Beacon Catterick
Accomodation is available to single service leavers from the Army, Royal Navy, and Royal Air Force, either on leaving or those who have left several years earlier and became homeless.
Tel: 01748 832042
Tel: 020 7385 2110
Help 4 Homeless Veterans
“Our mission is to source and provide accomodation to Ex Service Personnel who are living rough or in unsatisfactory accommodation” (Source H4HV, 2015) (Based in Barnsley)
Tel: 07586 777856
“Veterans Aid is a charity that operates by addressing an individual’s most immediate needs as rapidly as possible. It understands that ‘big picture’ problems like homelessness or addiction don’t happen overnight or as a result of military service; they are the consequence of incremental misfortunes that chip away at confidence, self-esteem and the ability to cope with life’s everyday pressures” (Source: Veteran’s Aide, 2015)